A tenant portal or resident portal is an online platform with one role in mind, to make a renter’s life easier. It’s a fast and secure way to pay rent online, view payment history, submit maintenance requests, and perform a number of other important renter services. Access has never been easier either. Connect from any smartphone or tablet by simply downloading the mobile app from the App Store or Google Play. Desktop users can also utilize the tenant portal by logging in through the tenant portal page.
Renting has never been easier. For those of you who have yet to experience the convenience, here are 3 Reasons To Love Your Tenant Portal:
-
Pay Rent
Opting for online rent payments is both secure and easy. With two options to choose from you can pay your rent worry-free in whichever way suits you best. Automatic payments provides renters with a set-it and forget-it alternative to traditional due dates. It’s as easy as choosing the date you would like your rent payment to pull from your bank account or credit card monthly and that’s it! Scheduling your rent payment avoids the potential for late payments and late fees. 
Let’s say you want to pay half your rent now and half your rent later. Manual payments allow for that freedom. Logging into your tenant portal and scheduling a manual payment gives the feeling of sending a physical check, by having more control of when it’s deducted and how.
Split payments between roommates, co-signers, and couples too!
-
Submit Maintenance Requests
No matter if it’s 2 in the morning or 4 in the afternoon, submitting a maintenance request can be done from the palm of your hand.
Enter a description of the issue, upload any photos of the item needing attention, and hit submit. That’s it! You can even check the status to see it was received, scheduled, and that it’s been completed.
Goodbye paper maintenance requests. So long late night calls to your landlord. Good riddance lingering maintenance concerns that you lived with for way too long. Bye bye bye!
-
Sign, View, & Download Documents + Communicate with Management
Everything from your lease signing to your lease renewal can be signed electronically in the tenant portal. These documents are saved and can be accessed at anytime. Your property manager can also send other important documents securely and you receive notifications if a new document is shared. These can be downloaded to your smartphone, tablet, or PC. 
Quick newsletters or updates about the property can be emailed and sent via text message directly from the property manager to the resident. These can even include images, helpful tips, or reminders.
Additionally, you can update your contact information and even your renters insurance, all on the tenant portal.
Accessing the tenant portal is as simple as logging into your email or clicking an app on your phone. It’s convenient, secure, and allows renters to feel connected to their community at all times. We hope this has helped ease the minds of those worried about a more technology driven rental experience.